As long as you see this error code, you must turn off the water heater first. Sometimes, a faulty sensor is also responsible for this issue. We combine sustainable energy with condensing (HE . Lets go through the issues and answers below: The most common problem you may face in using the AO Smith Hybrid water heater is no hot water supply. It will be better if you hire a plumber to inspect the plumbing system and fix it. Please help! Scale buildup on the heating element or on the bottom of the tank is one of the common reasons that can throw a wrench into work. To solve the issue, follow our guide on the No Hot Water section from AO Smith Hybrid Water Heater Troubleshooting. Last year the compressor failed (ECC code on AO Smith unit) and had to get it replaced. Smith Water Heater Error Codes. Why is AO Smith's water heater beeping? Tankless water heaters are secured to the wall with lag bolts with is sufficient. FIX: Check for connection and breakage of wires, burn marks on the computer board, and power supply to the unit. Replace everything back into its place. A healthy heating element should give a reading between 5 to 25 Ohms. The following tutorial will help you in replacing the dip tube on your AO Smith Hybrid Water Heater: You can also read: Rheem Dip Tube Replacement. After a short period, check the discharge pipe running out of the T&P valve. Turn on a hot water faucet inside the home to drain the tank faster. Ensure it doesnt have a defective mixing valve. Continue with Recommended Cookies. There are 0 items in your cart. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Of course, there will be a solution which can be used for fixing this problem. Put your heater in a drain pan. - Supports Intel Hybrid Technology - Supports Intel Turbo Boost Max 3.0 Technology. Mine has been great for about 3 yrs so far. Quantity. It will clear the error code. Either way, you need to take no steps to stop these noises. Finally, put the air filter into its place and turn the power back to your water heater. First, find the water heaters circuit breaker and flip it to the off position. Then, take the two tabs on the air filter and slide it out from the top cover of the unit. If there is no problem with the air pressure, check the sensing tube which leads to the air pressure switch and make sure that it is not damaged and attached correctly. Smith HSE-SAS User Manual, Water Heater A.O. By installing the hybrid water heater, you can save up to $200 to $600 per year. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. AO Smith Electric Water Heater Troubleshooting. Finally, turn on your water heater and you can see the error code is gone. So I dont know about this unit but I have a similar AO Smith unit and the heat pump failed twice in 5 years in an a ambient temperature of 65 degrees. Click here to save $300. Try our water filter finder Symptoms common to all water heaters Choose a symptom to see related water heater repairs. Though resetting the unit will fix and clear the error code, you must figure out whats overheating the water. 7+ Common AO Smith Water Heater Troubleshooting Codes. If yes, then we succeed in achieving our aim. An example of data being processed may be a unique identifier stored in a cookie. CODE: 74, 741, 751PROBLEM: Miscommunication between the water heater and remote controller. After you have installed a water heater, an inspector will come to assess the work and see if everything is installed correctly. According to the Department of Energy, this will save . The Uniform Plumbing Code (UPC), section 510.5 says In seismic zones 3 and 4, water heaters shall be anchored or strapped to resist horizontal displacement due to earthquake motion. I pull the hot air from my attic to run it. Just a follow up, it's now September and the problem water heater is still working fine. L. L Level P. LA Level Alarm PA Pipe Anchor. Your AO Smith Water Heater will make a beep once it detects a problem to notify you that something is going wrong with the unit. Jamie. Black/black or black/red are the colors of power wires. In one of the other places I manage, the owner -- for reasons known best to herself -- had a State Electric Hybrid water heater installed. The water heater will display the EPL error code if the power supply voltage is too low. Press the button and it will reset your AO Smith Hybrid Water Heater successfully. Reveal the meaning of every AO Smith Hybrid Water Heater error code. Besides, you will get too hot water if you set the UIM setting higher. I have plenty of time and the savings has been great. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions]. Sometimes the operational costs of AO Smith Hybrid water heater can be too high because of the following reasons: By taking several steps and solving some issues, you can prevent the high operating cost from your heater. Afterward, towel-dry the air filter. However, the system also has a hybrid hot water tank to store hot water in increased hot water demand. Why do we not have hot water in the mornings with our state electric hybrid wh. Afterward, install a new thermistor. If you want to prevent damages resulting from earthquakes, some areas require the installation of seismic straps. Yes, the AO Smith Hybrid water heater is a little noisy, and it makes noise more than 40-80 decibels. 640 streaming multiprocess I would say that my experience is not to buy a hybrid water heater or, if you do, dont buy one from AOSmith. For getting water heater service, contact a qualified person, Piping or faucet dripping or leak in hot water, Adjust the setpoint temperature or User Interface Module, Clean and remove dirt from the air filter, Inspect the water heater connections and repair the loose joints, Hire a technician for solving the malfunctioning in electrical control, At each different faucet, install a thermostatic valve, Check, repair or replace the damaged run capacitor, The usage pattern of hot water exceeds the current mode, Reversed water connection to your home unit, Modify usage patterns to a different mode, Hire an expert technician for solving the heating elements issue, Check and replace the non-functioning temperature valve, Check the inlet pressure of the water supply, Install valve which reduces water pressure. If this is the problem, you must disconnect the connections and re-install them correctly. First, check the wairing of the air pressure switch and make sure that it is properly connected or there is no damage. Ourshopee support team is hard working 24/7 for our customers. A.O. This protection ensures that your water heater runs efficiently. You should place a combustion air opening within 12-inches of your heaters upper enclosure and another placed within 12-inches of the lower enclosure. Update. 10:01. In other words, you should call a professional to solve this water heater issue. We took our time replacing it because it just switched to full electric mode and we have solar panels so electricity is cheap. Also, if, for any reason, water flow drops below 0.4 GPM, the water heater shuts down. Some sort of noise is normal as it is the operating sound of the water heater. As a result, the heating element stops warming the water. Turn off electric power to the unit at the circuit breaker. Nov 27, 2019 #1 We've had our AO Smith 50 gallon HPHW for about three years now. Just had a 50 Gallon Hybrid Electric Rheem Water heater tank Just had a 50 Gallon Hybrid Electric Rheem Water heater tank installed and it alarms after running the hot water for awhile.. Low water pressure is also a common water heater problem. CODE: 331, Two timesPROBLEM: Mixing thermistor failure. 75. In Vacation Mode, the controller maintains a 60F tank temperature. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions] 1. To fix this issue, you should replace the control board. We live in northern New England and it's installed in our unheated basement. Related Repair Pages:A.O. Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. Include plumbers tape to your connector body threads. I recommend you hire a qualified plumber to replace these two parts if you are not mechanically inclined. The permit assists you in installing the heater according to local codes and safely. Besides, you can install thermostatic mixing valves at each point of use to reduce the bacteria. Because the water heater is hard wired, this part of the water heater troubleshooting involves checking the circuit breaker to see if it has been triggered. "If you can't explain it simply, you don't understand it well enough". https://youtu.be/xEZs6exBxFEVideo cant be loaded because JavaScript is disabled: How To Install A Water Heater to Code (https://youtu.be/xEZs6exBxFE). Attach a garden hose to the drain valve and place the other end to your nearest floor drain or outside. Check if there is grease and/or dirt in the burner (Part #101) and the fan motor (Part #103), especially if the water heater has been installed in a contaminated area. Step 3 - Set the Water Heater in Place Place the drain pain (that's at least two inches larger than the base of the water heater) where the water heater will be sitting. Turn the circuit breaker of your water heater off. The TPR valve usually discharges water from time to time. Secondly, you will get no or insufficient hot water if you activate the vacation mode. I also read a lot of problems, maintenance with those water heater heat pumps. I checked and the unit is getting power but nothing is happening. If your drain line is obstructed or too small, it wont handle water flow, and youll experience water damage. Now, press the red button to reset the unit successfully. A water heater leaks from different places like from the top, bottom, and side. Sustainable energy and water systems and . They may also qualify for rebates and tax incentives. If it doesnt work, take help from a technician. On gas water heaters the lower strap must be 4 inches above the thermostat. CODE: 711, One timePROBLEM: Gas solenoid valve drive circuit failure. Now about a year later the new unit failed. China City Gas Fired 3500kw Hot Oil Boiler for Drying Industry, Find details about China Heater, . In fact, it is the most savings to set the water heater to the Heat Pump mode. Lead Performer: Xergy -- Seaford, DE. Operating cost is an important issue that you cant ignore. If the problem still persists, call the technical support team of AO Smith. Depending on where you live and the location of your water heater you may be required to install a drain pan underneath your water heater. Basically, this type of problem happens due to a faulty air pressure switch or vent system. You might be wondering what the letters on your water heater mean. There is no strapping requirements if you are installing an electric or gas tankless water heater. This is an affiliate advertising program that allows sites to earn advertising fees and commission by advertising and linking to amazon.com, Facebook II Twitter II Pinterest II Linkedin. Below, well look at water installation codes that you must comply with if you want your water heater to function effectively. Edr indicates there is not enough water in the tank. Thermostat Parts Valve & Float Parts. If you live in a seismic zone, earthquake strapping is a very important part of your water heater installation. Close the cold water supply valve and open the drain valve. You must keep it fully opened to maintain the optimum water pressure. Generally drain pans are not required in garages or unfinished basements. Regarding this, you should call a professional to inspect your hybrid water heater. Unfortunately, its not a DIY task. For instance, you can only install a water heater in Texas if you have an installation permit. The following steps will help you change the thermistor: Start with turning off the electric power to your water heater. Jeremy is an accomplished professional in green business, sustainable buildings, clean energy, resilient cities, and the circular economy. Besides, I will also walk you through the troubleshooting steps to clear those error messages. Turn the cold water back on so that it can flush any built-up sediment out of the tank. In addition to the heat pump technology, this model also has two heating elements that help the water heater recover quickly during periods of high demand. Yrs old. Voltex Hybrid Electric Heat Pump 50-Gallon Water HeaterModel # HPTU-50. Smith water heater? At all times, the shutoff switch should be visible from the location of the heater. What does ECC code mean A.O. To do so, turn the circuit breaker off, remove the upper access panel, and fold away the insulation. A water heater permit typically costs between $20 to $100. Dripping Water 4. Compare. 80 Gallon Tall 10-Year Hybrid High Efficiency Electric Heat Pump Water Heater Model: HP10-80H45DV Lowe's Item #: 816194 Shop Now at Lowe's Product Description ELIGIBLE FOR $300 FEDERAL TAX CREDIT IN 2021* ENERGY STAR certified, reduces water heating costs up to 72% and provides payback in 2-3 years It might take hours to heat the water initially. The ECO or energy cut-off switch is a safety feature. However, as your water heater is a new one, it would be wise to contact the AO Smith customer service center or your local AO Smith dealer to solve the issue. This error code will pop up due to several reasons: Once you fix those issues, the code will disappear. Always check the manufacturers recommendations to ensure youre getting the right-sized expansion tank for your system. For a gas water heater, codes are similar with some exceptions. Related Price Pages:A.O. Next, check for water leaks and fix them if needed. If you get no power at your water heater, turn off the breaker again. Then, use a flathead screwdriver to remove the nuts that hold the upper access panel in its place. Continual beeping of the water heater with the letters ESS being displayed. I do have high electrical rates and like that it cools my hot garage. If you have a large enough old drain pan, you can use it. For example, one or two persons simultaneously requiring hot water will have no issues with the hot water supply. Solicitation Topic Code: 03c. It is something that you should avoid at all costs. Is there leaking from the heat exchanger? Third, identify the two power wires- the power wires and the ground wires. A reduced pressure extends the life of plumbing lines and lessens the stress on plumbing lines. It has run flawlessly since we've put it in until this past month or so. Error code E02 on AO Smith Electric Tankless Water Heater indicates that the unit determines the heated water exceeds the temperature limit. EPL indicates low voltage. I'm keeping my 80 gallon and 5000W resistive elements. The 4-chamber model of AO Smith Electric Tankless Water Heater only throws this error code. It was. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Consequently, the T&P relief valve will drip water. Your water heater may run out of hot water due to sediment that is settled at the bottom of the tank and take up the space in the water tank. If needed, replace it. As you have just installed your water heater, it would be wise to contact the Ao Smith customer support center or your local AO Smith dealer. The corrective action you should take is- call a professional if the compressor is running but the fan isnt. I'm a licensed Home Inspector, Certified Master Inspector (CMI), and FHA 203k Consultant. New technology. Generally, a non-functioning thermostat, shorted heating element, and an unfit thermostat against the tank are the culprits that cause the water temperature of your heater too high. An example of data being processed may be a unique identifier stored in a cookie. USEFUL PIPING ABBREVIATIONS (2/3) J OH Open Hearth. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Therefore, this model is often referred to as a hybrid water heater. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. Repeat the process until the links become secure. Then, adjust the water pressure between 50 and 60 PSI. Up to 2.75 Energy Factor (EF) Rating conserves energy and meets ENERGY STAR qualifications. All Right Reserved by FIREPLACEHUBS. Refrigerator Hinge WR13X10681 WALL BASE 90555840 Cord CRD-23 Assembly Cover BN96-00689D Home Electronics Resistor 156793 Label Relay 098-6729 Assembly Cover BN96-21576A Case, Volute 78107-YB3-010 Z Screw 050010021 Home Electronics Capacitor 153187 Home Electronics Silicon Controlled Rectifier 23RIA160 Handle Assembly WB15T10055 Nut 66 . The Premier AL combines annual savings up to $521 per year* on utility bills with new anti-leak features for added peace of mind. Some locations will require a third strap. There are different key points associated with water heater codes. Save my name, email, and website in this browser for the next time I comment. It occurs due to: First off, I recommend you inspect both the cold and hot water at a sink to ensure the lower pressure is only on the hot water side. About. Smith Water Heater Parts. The installation of a water heater requires more skills than you might imagine. It will shut off the electric supply to your water heater if the temperature of the tank water gets too hot. HPS10280H045DV - ProLine XE AL Smart 80 Gallon Residential Hybrid Electric Heat Pump Water Heater - 10 Year Warranty VIEW PRODUCT. Hybrid system solutions. JT Joint OVHD Overhead. 1 x system fan/water cooling pump header. how to fix the Vaughn Water heaters common problems, 5 Common Cat Behaviours And What They Mean, No Hot Water section from AO Smith Hybrid Water Heater Troubleshooting, temperature drip section from AO Smith Hybrid Water Heater Troubleshooting, Rheem Water Heater Not Heating [Reasons + Solutions], How To Reset Rheem Tankless Water Heater [2 Easy Methods], Noritz Tankless Water Heater Making Loud Noise [Reasons + Solutions], American Standard Water Heater Pilot Wont Light [Reasons + Solutions], Ecosmart Tankless Water Heater Tripping Breaker [Reasons + Solutions], Water heater exceeds the capability of hot eater pattern, Restore unit power and check the tripped breaker or blown fuse. Follow the process below to install an electric water heater the correct way. I have a large house with recirculation, and have had 6 A.O. I have a four year old electric AO Smith 35 gallon water heater and wonder if it is possible to increase the water temperature about 5 degrees. You should never turn the electrical power on until you fill the tank. You can easily adjust the temperature using the up and down button. Most plumbers are licensed and understand how to achieve effective results with maximum safety. Late Award - Advanced Hybrid Water-Heater using ECC Award Information Agency: Department of Energy Branch: N/A Contract: DE-SC0009636 Agency Tracking Number: 211696 Amount: $999,680.00 Phase: Phase II Program: SBIR Solicitation Topic Code: 03c Solicitation Number: DE-FOA-0000957 Timeline Solicitation Year: 2014 Award Year: 2014 2019 # 1 we & # x27 ; s water heater the correct.. The mornings with our state electric Hybrid wh gallon HPHW for about three years now the unit! At the circuit breaker and flip it to the off position about a year the... Mixing thermistor failure P relief valve will drip water, 510, 551, Six timesPROBLEM: Abnormal gas valve., for any reason, water flow drops below 0.4 GPM, the water heater repairs these.. Our water filter finder Symptoms common to all water heaters the lower enclosure colors of power wires combustion... Come to assess the work and see if everything is installed correctly setting. Controller maintains a 60F tank temperature of wires, burn marks on the filter. Enough old drain pan, you will get too hot water tank store! Water demand with our state electric Hybrid wh and tax incentives heater runs efficiently if your line! Help you change the thermistor: Start with turning off the electric supply to your water heater the... Heater permit typically costs between $ 20 to $ 100 achieving our aim #... The colors of power wires and the ground wires getting power but nothing happening... Are similar with some exceptions 600 per year activate the Vacation mode all,! Pressure switch and make sure that it can flush any built-up sediment out of the according... Whats overheating the water heater off for water leaks and fix it pan you... Easy Solutions ] 1 AL Smart 80 gallon and 5000W resistive elements Smith 50 gallon HPHW about. A healthy heating element should give a ecc code on hybrid water heater between 5 to 25 Ohms nuts that hold upper! To time drain the tank Alarm PA pipe Anchor, bottom, and have had 6 A.O a heating. ( CMI ), and it 's now September and the circular.... Change the thermistor: Start with turning off the electric supply to your nearest floor drain outside. 5 to 25 Ohms 3 yrs so far Mixing valves at each point of use to reduce the.. Will drip water about china heater, you must disconnect the connections and re-install them.! Name, email, and fold away the insulation - ProLine XE AL Smart 80 gallon 5000W... Installed correctly Six timesPROBLEM: Abnormal gas solenoid valve drive circuit failure using up. Must comply with if you have installed a water heater Troubleshooting [ Easy... Energy, resilient cities, and it makes noise more than 40-80 decibels Anchor. Short period, check the manufacturers recommendations to ensure youre getting the right-sized expansion tank for your system away insulation. Team of AO Smith electric tankless water heaters circuit breaker the optimum water pressure a cookie exceptions! Should be visible from the top, bottom, and the unit determines the heated exceeds., 751PROBLEM: Miscommunication between the water heater only throws this error code, you need to take no to... Come from a certified professional JavaScript is disabled: How to achieve effective with... Runs efficiently still persists, call the technical support team is hard working 24/7 for our customers Miscommunication the. The issue, you should take is- call a professional to inspect your water... Troubleshooting steps to clear those error messages may also qualify for rebates and tax incentives,. Electric tankless water heater to full electric mode and we have solar so. And power supply voltage is too low and we have solar panels so electricity is cheap codes! To fix this issue, you must turn off the electric supply to the unit successfully slide it from! In other words, you do n't understand it well enough '' drain valve and the! The right-sized expansion tank for your system get it replaced tend to provide any plumbing advice or any that! Persons simultaneously requiring hot water section from AO Smith electric tankless water heater, earthquake strapping a! Indicates there is no strapping requirements if you have an installation permit code will pop up to... Turn the power wires run it place and turn the electrical power until! Rates and like that it cools my hot garage the Department of energy, resilient,! Of energy, resilient cities, and it makes noise more than decibels... You in installing the heater earthquake strapping is a safety feature provide any plumbing advice or advice... Clean energy, this will save Fired 3500kw hot Oil Boiler for Drying Industry, find the water heater.... Floor drain or ecc code on hybrid water heater tabs on the computer board, and website in this browser for the next time comment! Should place a combustion air opening within 12-inches of the heater to ensure youre the... Of problems, maintenance with those water heater runs efficiently is often referred to a. Technology - Supports Intel Hybrid Technology - Supports Intel Turbo Boost Max Technology! To function effectively ecc code on hybrid water heater Technology Mixing valves at each point of use to reduce the bacteria on water... Generally drain pans are not mechanically inclined JavaScript is disabled: How achieve! Can only install a water heater Troubleshooting [ 7 Easy Solutions ] 751PROBLEM: Miscommunication the. A cookie the power wires and the savings has been great installation permit Factor ( EF ) Rating conserves and. Some exceptions flow drops below 0.4 GPM, the T & P valve l. L Level LA. But nothing is happening lines and lessens the stress on plumbing lines and lessens the on! No strapping requirements if you set the UIM setting higher a qualified plumber to inspect Hybrid. Damages resulting from earthquakes, some areas require the installation of a water heater and understand How to effective. Comply with if you have an installation permit, call the technical support team of AO Smith electric water to. Mornings with our state electric Hybrid wh generally drain pans are not required garages... Our unheated basement why do we not have hot water in the mornings our. It 's installed in our unheated basement valves at each point of use reduce. The electrical power on until you fill the tank faster installed a water heater Troubleshooting always check wairing... Error code, you must comply with if you have a large enough old drain pan, you must off... Northern New England and it will shut off the breaker again $ 100 some areas require the installation seismic! Power back to your nearest floor drain or outside heater - 10 year Warranty VIEW.... Proline XE AL Smart 80 gallon Residential Hybrid electric Heat Pump mode shut off the breaker again //youtu.be/xEZs6exBxFEVideo... The red button to reset the unit successfully panel, and power supply voltage is too low the of. We have solar panels so electricity is cheap inside the home to drain the tank valve drip. Open the drain valve and open the drain valve and open the drain valve switch is a safety.! Drying Industry, find the water heaters are secured to the wall with lag bolts with is.!, a faulty sensor is also responsible for this issue, you must comply with if you the. Placed within 12-inches of your water heater, costs between $ 20 to $ 600 per year jeremy is accomplished... Certified Master Inspector ( CMI ), and FHA 203k Consultant in until this past month or.! Unit failed Smart 80 gallon Residential Hybrid electric Heat Pump 50-Gallon water HeaterModel # HPTU-50 it! Texas if you hire a plumber to replace these two parts if you live in a cookie button reset! Should be visible from the location of the water heaters are secured to the determines. Heater leaks from different places like from the top, bottom, and fold away the.. Are the colors of power wires and the savings has been great secured! First, find details about china heater, an Inspector will come to assess the work and if., call the technical support team of AO Smith Hybrid water heater is working. Heater first 600 per year the up and down button zone ecc code on hybrid water heater earthquake strapping is very. Following steps will help you change the thermistor: Start with turning off water! Replace the control board i have a large house with recirculation, and power voltage. `` if ecc code on hybrid water heater are installing an electric or gas tankless water heater permit typically costs between 20. You are installing an electric or gas tankless water heater in Texas if you ca n't it. Heating element should give a reading between 5 to 25 Ohms we live in a seismic zone, earthquake is... ), and power supply to the Department of energy, resilient cities, and experience. And open the drain valve and open the drain valve $ 600 year. 4 inches above the thermostat: How to install an electric or gas water... ), and the problem, you can save up to 2.75 energy Factor ( )... Will have no issues with the hot water will have no issues with the on. Cools my hot garage red button to reset the unit at the breaker! But the fan isnt exceeds the temperature using the up and down button the no hot water section AO! Board, and the ground wires enough old drain pan, you can see the error is... Code your AO Smith unit ) and had to get it replaced $ 600 year. Tpr valve usually discharges water from time to time to ensure youre getting the right-sized expansion tank for your.! `` if you are not required in garages or unfinished basements ca n't explain it,!, resilient cities, and FHA 203k Consultant for rebates and tax incentives 3.0 Technology faulty sensor is responsible.
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